Our Process

Providing Value to Our Clients

Group Benefits Network is squarely focused on the concept of service and adding value to our clients.We do much more then provide quotes.

We implement specific service programs to meet the needs of our clients, and utilize our unique process to fully evaluate the needs of a business. This allows us to make recommendations that improve an employee’s satisfaction with the benefits offering, while managing current and future costs.

Service Still Matters
Our service solutions are developed to meet the needs of a clients HR staff and employees.Some of the tools we bring to the table are:

• One call access to the broker or team for problem resolution
• Employee assistance programs
• Enrollment management
• Technology tools
• Employee online self service
• Call center solutions to provide a live resource to answer any questions

Our Process Sets Us Apart
To fully execute on our mission of better for less, we had to develop a process of discovery that takes into account where a client sits today, and where they need to be in the future.  This is a much more lengthy process than the “three quotes and done” approach that most brokers provide.  Our process utilizes four unique steps:

• Performance Benchmarking
• Plan Design
• Product Selection
• Program Implementation